Privacy Policy

1. Introduction

Bordexia ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect from you, how we use that information, and the choices you have regarding your data. By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

The data controller responsible for processing your personal information is Bordexia. Questions regarding this Privacy Policy or our data practices can be directed to us via the contact details provided on our Contact page.

3. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, and any details you submit through contact forms, account registration, or customer support requests.
• Usage data: such as pages visited, time spent on the site, referring URLs, and interactions with features, collected automatically through standard web technologies.
• Device and technical data: including IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: as described in Section 6 below.

We do not knowingly collect sensitive personal data unless explicitly provided by you and necessary for the service you request.

4. How We Use Your Information

We use collected information for purposes including:

• Providing, operating, and maintaining our website and services
• Responding to inquiries, support requests, and other communications
• Improving, personalizing, and expanding our website and offerings
• Understanding and analyzing how visitors use our website
• Detecting, preventing, and addressing technical issues or fraudulent activity
• Complying with applicable legal obligations

5. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR) or similar laws, we process your personal data based on one or more of the following legal grounds: your consent, the necessity of processing for the performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided such interests are not overridden by your data protection rights.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and understand visitor behavior. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect certain functionality of our website.

Types of cookies we may use include strictly necessary cookies (required for core functionality), performance and analytics cookies, and preference cookies.

7. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, analytics, or customer support, under appropriate confidentiality and data protection obligations
• Legal and regulatory authorities where required by law, court order, or governmental request
• Professional advisors, such as auditors or legal counsel, where necessary
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will take reasonable steps to securely delete or anonymize it.

9. International Data Transfers

If your information is transferred to or processed in a country outside your jurisdiction, we will take appropriate steps to ensure that such transfers comply with applicable data protection laws, including the use of standard contractual clauses or equivalent safeguards where required.

10. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant supervisory authority

To exercise any of these rights, please contact us through the details provided on our Contact page. We will respond to verified requests in accordance with applicable law.

12. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.